Thread: Sail & Rail
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Unread 07-04-2012, 20:32   #84
Traincustomer
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Join Date: Dec 2008
Location: ar an traein
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Thanks for posting that interesting account.

I'm puzzled about the door being locked at Holyhead - it sounds very bad form - I assume it was the door at the top of Platform 2. Did it involve walking out of the station onto the approach road, over the bridge and back in again?

Plan of Holyhead station here which may be of help:
http://www.nationalrail.co.uk/statio...Overview.xhtml

Virgin Trains often use platform 1 away over the far side of the station beside the old ferry terminal (it's possible to walk through the old terminal - totally empty - to get from platform 1 to platform 2).

Last time I was through Holyhead at night there was a door in the waiting area constantly banging open and closed - with people going out to smoke. A right nuisance to say the least.

I can't recall ever hearing a public address announcement at Holyhead - seems to be all screens.

Adequate heating, occasional announcements (update when most train passengers have arrived/ notification of check-in commencing etc...), signage - very basic issues - I think these are exactly the kind of issues that management need to walk through themselves if they want to see the Sailrail product via Holyhead do well.

Arriva Trains Wales are in charge of the railway station; Stena Line in charge of the ferry terminal building.
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