In the 3 weeks the 06:00 Cork-Dublin has been running late not a single staff member at Ballybrophy/Portlaoise was able to offer a reason why it was late. RPU staff were unable to offer a reason too. The RPU staff go in/out to the driver's cab a lot so you would think that the driver might know or just mention it in passing to them.
my gripe, like other customers, is that I pay a lot of money over to Irish Rail each year and I would like a certain level of service (I can dream). Delays I can handle. Lack of information I can't handle. Inexcusable.