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Unread 18-04-2018, 20:00   #10
Traincustomer
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Join Date: Dec 2008
Location: ar an traein
Posts: 574
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I thought the Customer First programme, which the NTA have apparently splashed millions on, was supposed to address issues such as that raised in this thread?

Aside:
Quote:
Originally Posted by danm14 View Post
Not in the slightest bit unreasonable. If I go to a ticket machine in the UK, not only can I buy a simple train ticket to any station in the UK, I can also, among many other things:
  • Buy a ticket to any port or railway station in Ireland, covering the train in both countries as well as my choice of ferry route. Likewise for the Isle of Man, Isle of Wight, Netherlands and Scottish islands.
It has been my experience that tickets to ports and stations in Ireland can only be issued from staffed booking offices in the UK or purchased online.
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