Quote:
Originally Posted by James Howard
It is also pretty serious that nobody is answering the info buttons at Clonsilla. Surely responding to this is part of allowing stations to be unmanned. I was considering giving the SOS button a whirl after we had been standing on the platform for an hour but thought the better of it.
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Typical IE, I'm sure the first week they were in place someone was being monitored as they answered them and like most customer facing things in IE, they get quickly abandoned so that they are useless for the customers who may need to use them.
I was stuck in Coolmine before on a Sunday when the train was announced as canceled. I pressed the info button and someone answered.
They actually hung up once I mentioned canceled train and refused to answer any more repeated buzzes.
I wonder how much IE paid to put those systems in?