My mum had Joe again today on the 0930 Cork-Heuston. He was very efficient on a train that had standing room only from Limerick Junction, making sure that people got their reserved seats, didn't generate fire hazards by leaving luggage around, and even ringing ahead to Heuston to arrange for extra ramps to get the several wheelchair passengers off and ensure they were aware that there was 110 standing passengers. I still am mystified as to why most of the other train hosts are nowhere to be seen during the trip.
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