Originally Posted by Dublin13
Still doesn't excuse the lack of communication. The culture in Irish Rail towards passengers has always been appalling however so it doesn't really surprise me, they just simply don't care about people very much.
Good communication certainly will reduce the chances of people starting to panic and therefore they may not detrain in the way that they did. But I guess as usual there will be a smokescreen of the people are idiots for doing so as Irish Rail don't want to look at what they can do better.
I agree about the communication, I don't think it would have stopped the incident where people walked the line. It may have delayed it but the reality here is guards are not classifying Irish Rail incidents as priority when they are particularly when trains are extremely busy.