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Unread 19-08-2014, 22:51   #17
Mark Gleeson
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Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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Sadly no cash, but a voucher which the booking office will pay cash for, so cash if you are willing to wait for a human to pay up

Revenue wise, if you are delayed then you get compensation which is different from a refund, unless this drags on the amounts involved as tiny so not worth chasing we hope
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