The four week periods are actually fixed and in line with the industry standards. Now of course our definition of late bears no resemblance to Irish Rail. 5 minutes is the international standard.
In the case of DART its very hard if not impossible to make targets due to the sheer volume of trains operated. They would have to cancel 4 trains every weekday for 4 weeks to fail the targets.
Obviously we are interested in simpler more practical things, such as booking office opening hours, maps on trains, working PIS systems, security and so on.
Of course it means nothing if penalties don't exist
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