Rail Users Ireland Forum - View Single Post - [18-12-2005] Delays in Newbridge

Mark Gleeson · 21-12-2005, 09:43

I've got sketchy reports of an incident where a Dublin bound train (possibly from Cork) struck someone on the line on the Dublin side of Newbridge at approx 4:45pm on Sunday evening last the 18th. Best guess is the 14:30 Cork Dublin

Delays would seem to have been in the order of 90 odd minutes as a result. Now in this situation refunds are not issued* owing to the circumstances, the issue is did IE make a balls of customer information ?

Where you delayed as a result, if so let us know your experience either by posting here or http://www.platform11.org/passenger_issues/report.php

*If your ticket was unused since you couldn't travel as a result then you are entitled to a 100% cash refund from where you purchased the ticket. If you didn't get your money on the day its a little more complex http://www.platform11.org/passenger_info/refunds.php

21-12-2005, 09:43	#1
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	[18-12-2005] Delays in Newbridge I've got sketchy reports of an incident where a Dublin bound train (possibly from Cork) struck someone on the line on the Dublin side of Newbridge at approx 4:45pm on Sunday evening last the 18th. Best guess is the 14:30 Cork Dublin Delays would seem to have been in the order of 90 odd minutes as a result. Now in this situation refunds are not issued* owing to the circumstances, the issue is did IE make a balls of customer information ? Where you delayed as a result, if so let us know your experience either by posting here or http://www.platform11.org/passenger_issues/report.php If your ticket was unused since you couldn't travel as a result then you are entitled to a 100% cash refund from where you purchased the ticket. If you didn't get your money on the day its a little more complex http://www.platform11.org/passenger_info/refunds.php Last edited by Mark Gleeson : 21-12-2005 at 11:50.*