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Unread 20-05-2014, 19:14   #1
Mark Gleeson
Technical Officer
 
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Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Major Irish Rail IT/Web failure

Entire Irish Rail website and related services is down and remains down

Impacts
1. No website
2. No ticket collection
3. No card payments at TVM's
4. No realtime apps
5. No Leap top ups at TVM's
6. May impact product/credit collection at tag on/off for LEAP tomorrow

Dublin Bus and Bus Eireann are also down, side effect of this appears to be loss of real time info online and at bus stops. CIE group website is working though.


Work around
1. journeyplanner.irishrail.ie is working, no booking possible (this is actually hosted in Germany by Hafas)

2. For all cash fares http://www.railusers.ie/passenger_in..._calc_2014.php

3. If travelling on a online booking, print out the email confirmation and use as ticket
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