We don't know the actual circumstances, perhaps the train was due shortly, the passenger asked for the return ticket, the clerk issued a return ticket. Possibly the clerk had to go an attend to the train as well, I can understand a passenger just grabbing the ticket and going to catch the train, just human error, not an attempted fare evasion.
This situation has done no favours for Irish Rail, it has put them (customer services) in a very bad light as another poster has stated.
Last edited by grainne whale : 27-03-2014 at 16:00.
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