Rail Users Ireland Forum - View Single Post - [article] 7,550 Leap card refunds in first year

Mark Gleeson · 09-01-2013, 09:28

7120 refunds on Irish Rail

Leap was never tested on Irish Rail before launch and it shows. Irish Rail only got its gear working after the formal user test was over.

Neither the NTA nor Irish Rail want to admit there are problems, every time we complain its a case of we know and we are working on it

09-01-2013, 09:28	#2
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	7120 refunds on Irish Rail Leap was never tested on Irish Rail before launch and it shows. Irish Rail only got its gear working after the formal user test was over. Neither the NTA nor Irish Rail want to admit there are problems, every time we complain its a case of we know and we are working on it __________________ Unhappy with new timetable - let us know Last edited by Mark Gleeson : 09-01-2013 at 09:37.