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Originally Posted by Lyle Langley
apologies for the shoddy editing.
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Not to worry. The problem was you used [\QUOTE] instead of [/quote].
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Originally Posted by Lyle Langley
That's interesting. When you say 'parallel to the red line' do you mean basically another track beside it? That'd be an excellent idea. People would pay more if needed be for quicker trams.
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Fatima-James's Street (bypassing James's stop)-Thomas Street-Dame Street, which is roughly parallel, but a few hundred metres south.
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Originally Posted by Lyle Langley
I have found luas ticket inspectors taken aback if you approach them and never got the impression they had a customer service remit, or at least that they were bound to one. What customer service is needed? The bi-lingual lady talks so much on the PA, it's hard to think what customer service is required additionally!
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People looking for directions, have difficulty with getting tickets or have a problem with something.
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95 per cent is obviously a high figure but 1 in 20 not paying still means a massive loss. I frequently see people stopping themselves from boarding a luas on account of seeing the inspectors!
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Oh, they do better than 95% - there is a performance target to hit, which if they don't reach, the operator starts paying for.