Thread: New Bye Laws
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Unread 30-06-2011, 18:11   #7
Alan French
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Join Date: Dec 2008
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Broadly the rules are fair, but my quibble would be with this part:
Quote:
Originally Posted by Mark Gleeson View Post
if the machine is out of service you can't travel...
If I remember right, Tyne and Wear Metro has a specific procedure for when a ticket machine is out of order. Essentially, if you tell the inspector that the machine is out of order, he has a way of finding out quickly if this is true. So it's not an easy tactic for a chancer, but it doesn't deny you the right to travel if the machine is faulty. It recognises that it's not the passenger's fault it he encounters a broken machine.

I think that's a fairer way. On Luas, if a machine is broken, the company loses revenue, and passengers suffer inconvenience or risk a fine. In the Tyne and Wear system, the company might recoup some of the lost money, and the company doesn't alienate passengers.
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