The rules says one thing, what happens on the ground is often very different. Having a ticket is not enough. The ticket must also be the right time, day, direction, zone, single or return journey, and sometimes require ID. For those unfamiliar with the network or the honour system, unintended mistakes are common, and how the border zone stops work in particular, can be very confusing.
The platform is RPA property, but so are many other things. Passengers however buy a ticket to get a tram from A to B. That ticket is a contract from the moment they board to the moment they alight, not before or after. Once they're not in the tram, they should be free to go about their business.
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Last edited by on the move : 29-06-2011 at 04:41.
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