[irishsaint]

Originally Posted by Mark Gleeson

You must appeal first to the Rail Services General Manager, Central Station

If still unhappy

The Consumer Council
Elizabeth House 116 Holywood Road Belfast BT4 1NY
Complaints line: 0845 601 6022 Fax: 028 9065 7701 complaints@consumercouncil.org.uk www.consumercouncil.org.uk

General Manager - Mal McGreevy?