Commuters vs Occasional users.
I think that some sort of WiFi is probably much more strongly required on Inter City rather than commuter services as they probably have a higher proportion occasional travellers.
As a regular commuter I use a three 3G connection which works adequately and is very cheap. But if I were taking the train once a week or less, I couldn't justify the cost of the 3G connection but would take advantage of on-board WiFi if it were available.
Differing requirements for different types of passenger and I would hazard a guess that the occasional traveller is less likely to hang out here and stick their oar in the subject.
I do agree that getting something vaguely resembling punctuality and reliability is a much higher priority.
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