Rail Users Ireland Forum - View Single Post - On train information and the lack thereof, post your experience

Artur · 22-04-2009, 18:37

I had a really bad experience some time ago (31 March) but only now have time to post the details here (sorry for that).

16:22 Greystones - Howth, run by electric unit 8538, got in at Tara St. at 17:05. Internal display showed destination as Dun Laoghaire, no voice announcement till Connolly.

16:39 Bray - Malahide, run by electric unit 8514, as seen departing from Connolly at 17:23. External display (on the side): destination - Greystones, next stop - Raheny. At the back: destination - Bray (that was just hilarious).

Station displays not working at: Ashtown, Castleknock and Coolmine stations around 6pm. They were working, however, on a far less popular Phoenix Park station. Displays at Coolmine also out of order on 28 March (TBH every time I'm around there they're off).

IR website not showing a good and convenient connection from south Dart to Maynooth. It tells you that in order to catch 17:28 Connolly - Maynooth you have to take the 16:22 Greystones - Howth arriving at Connolly at 17:08. In fact, you can easily take the 16:39 Bray - Malahide arriving at Connolly at 17:21 at the adjacent platform (6, I guess) to the one where the train to Maynooth is waiting (7?) - no need to take the underpass. So it's a very handy transfer, allowing 7 minutes to cross the platform, and a lot of people were doing so. Yet, according to IR website, you won't make it.

Laser card not accepted by two ticket machines at Tara St. although the card worked on the same day in a shop and was previously successfully used in IR machines.

All in all, surprisingly many issues during a short and simple journey resulting in a bad experience that can easily put a lot of people off the trains (not me, mind you).

22-04-2009, 18:37	#454
Artur Member Join Date: Jan 2009 Posts: 6	I had a really bad experience some time ago (31 March) but only now have time to post the details here (sorry for that). 16:22 Greystones - Howth, run by electric unit 8538, got in at Tara St. at 17:05. Internal display showed destination as Dun Laoghaire, no voice announcement till Connolly. 16:39 Bray - Malahide, run by electric unit 8514, as seen departing from Connolly at 17:23. External display (on the side): destination - Greystones, next stop - Raheny. At the back: destination - Bray (that was just hilarious). Station displays not working at: Ashtown, Castleknock and Coolmine stations around 6pm. They were working, however, on a far less popular Phoenix Park station. Displays at Coolmine also out of order on 28 March (TBH every time I'm around there they're off). IR website not showing a good and convenient connection from south Dart to Maynooth. It tells you that in order to catch 17:28 Connolly - Maynooth you have to take the 16:22 Greystones - Howth arriving at Connolly at 17:08. In fact, you can easily take the 16:39 Bray - Malahide arriving at Connolly at 17:21 at the adjacent platform (6, I guess) to the one where the train to Maynooth is waiting (7?) - no need to take the underpass. So it's a very handy transfer, allowing 7 minutes to cross the platform, and a lot of people were doing so. Yet, according to IR website, you won't make it. Laser card not accepted by two ticket machines at Tara St. although the card worked on the same day in a shop and was previously successfully used in IR machines. All in all, surprisingly many issues during a short and simple journey resulting in a bad experience that can easily put a lot of people off the trains (not me, mind you).