Quote:
Originally Posted by Thomas J Stamp
I dont get this. Luas works fine, if there is a TVM in every station whats the problem? I never use the booking office in Thurles, even if its manned, i just use the TVM.
It appears there was the hatchings of a plan by IE to get staff out of sedentary positions and into more pro active roles - for a start they need lots of new drivers and hosts if they ever hope to start the two hourly service (which may be a forlorn hope now) nationwide. Thet can only get them internally, hence the need to shift people about.
Of course they should have set this in motion yonks ago, now it may be too late.
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Well bully for you - aren't you great you like using automatic ticket machines - my experience is that most passengers prefer human interaction as all booking office staff are not like the oddball at Maynooth. There is the security aspect of unmanned stations, maintenance of toilets, gardens etc. Instead of doing away with staff IE should have been looking at ways of maximising their contribution to revenue - dealing with Fastrack parcels would have been one way! Of course getting rid of staff is the easy option for management with no ability!
