Who sold you the ticket? Dublin Bus or Irish Rail
If it is a Dublin Bus one (separate ID card) it will not work in the bus validator use the new smart card validator by simply waving the card or indeed your wallet at the yellow box
If its an Irish Rail issued ticket, one with the photo on the ticket, call 01 703 4639
The ticket should work fine, you would want to leave the ticket on something very magnetic to damage it. There has been serious problems with defective tickets in recent years
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