The best thing is to ring them and see if the booking can be changed, thats the best option. If you cancel don't bet on a quick refund
From Dublin City Centre the fare should be 28.60 anything else is wrong if the fare from Heuston was 26.00. You have a case for 100% refund not the 80% crap if you booked that option
There is a problem with Irish Rail and the Luas add on, sometimes its calculated correctly sometimes not, we do check up on it and they have fixed a large number of the problems. In fact I think I was the (or one of the) first to ever book a ticket to Dublin City Centre, we got a tip off from inside IE that it was going to be possible
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