Rail Users Ireland Forum - View Single Post - Stolen Taxsaver ticket

iemillst · 23-07-2008, 07:28

Hi

My partner had her annual taxsaver Dart ticket stolen when our hotel room was broken into just over a week ago. The next day she got in touch with CIE about a replacement and was told to bring a letter from her employer and €72 replacement charge!

It seems that CIE charge €12 per month remaining to replace lost and stolen tickets. I could possibly understand the chare for lost tickets, but for stolen tickets it is completely unfair - CIE profiting from victims of crime.

Do we have any hope of getting this money refunded? If so who should we contact?

Any advice would be greatly appreciated.

23-07-2008, 07:28	#1
iemillst New to the board Join Date: Jul 2008 Posts: 3	Stolen Taxsaver ticket - Reissue fee Hi My partner had her annual taxsaver Dart ticket stolen when our hotel room was broken into just over a week ago. The next day she got in touch with CIE about a replacement and was told to bring a letter from her employer and €72 replacement charge! It seems that CIE charge €12 per month remaining to replace lost and stolen tickets. I could possibly understand the chare for lost tickets, but for stolen tickets it is completely unfair - CIE profiting from victims of crime. Do we have any hope of getting this money refunded? If so who should we contact? Any advice would be greatly appreciated.