No heat in winter!
Smart I know isn't it? I complain most days about the lack of heating in winter. The customer complaints line informed me that we should ask the driver to turn it up a bit. When I asked the ticket inspector to ask the driver, he said, there was no dial, that it is just one switch and it's broken. SO it's been broken for a year now and no one cares to fix it!
I resorted to bringing a hot water bottle, beanie, gloves and scarf on the train every moring to ensure I didn't get hyperthermia. One day my lip gloss froze on the train and the inspector laughed saying it was under 0 degrees celcius on the train. Not funny in my books but I probably had hyperthermia at that stage and was suffeing from delerium.
Why can't this be fixed for commuters on the train 1.5 hours in the morning throughout winter?
Why don't customer services ever do anything about this?
Paul Slowey even dismisses this complaint now, and does not reply to complaints regarding heating or lack thereof.
Does everybody complain about it like us becuase the more voices we have the better?
You can be sure in summer, it will start working again
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