Quote:
Originally Posted by Mark Gleeson
The current system is staying in place on the pure and simple grounds that its a public service and the public have the right to turn up and expect to be accommodated. There is a fundamental requirement that the booking office can always issue a ticket and that ticket is charged at a fare appropriate for the journey being undertaken
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I think you misunderstood what I meant by "system". I wasn't suggesting moving away from the current
system of issuing tickets, as indeed that would have been loosing sight of the issue. I was suggesting moving away from the current
system of pricing tickets, and I was disagreeing with your suggestion of removing the inconsistencies in IE's current pricing practices. Those inconsistencies could indeed be removed, but that would be no guarantee that ticket pricing will be easy to understand (for your ordinary Joe and Jane Soap out there), nor that ticket prices will represent the best value for the customer. Also bare in mind that I am primarily discussing intercity ticketing, but some of the suggestions also relate to commuter/luas/dart.
As far as i understand the situation, simply removing the inconsistencies will still mean:
- the practice of charging an arm and a leg for a one-way ticket which gives less choice to the customer who, at the time of booking/buying the ticket may not be sure of when or how he/she will be returning, and that's only assuming they wish to return. A tourist, for example, may decide to do a Dublin - Cork - Limerick - Galway - Dublin trip.
- that one-way tickets are only valid for the date printed on the ticket, and not the more customer friendly option of a specific time frame, e.g. a month. This possibility, I believe, has been hindered due to the whole issue of ticket validation.
- that one-way tickets cannot be used in both directions, e.g. using an unused Dublin-Mullingar single ticket to go from Mullingar to Dublin.