Quote:
Originally Posted by Mark Gleeson
You wouldn't do it at an airport would you??
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In an airport, you'd find the door physically locked in a way that passengers can't open. This alone tells you that you're not supposed to pass. You'd also find a sign stating the flight number and a status such as 'Not boarding', 'boarding now' or 'gate closed'. You'd also find at least one staff member beside the gate to help passengers. None of those things are true in Heuston in my experience and people who are afraid of missing their train will make their way to it. The only way to stop this is through communication, something IE are inept at. Maybe you're right and the guy was in the wrong but he's a) a customer and b) proof that the system isn't clear for customers.