Check out the Internet link for the radio story.
http://www.rte.ie/news/2007/1112/rail.html
Having listened to what one of the passengers said happened, I think the passengers appear to have been treated badly once the delay occurred.
To which the IE spokesman said...'Some issue with teas and coffees'...'We will review that'......
I thought the interviewer was going to push Barry a bit more on why they failed to implement a definite plan once they ran out of supplies of hot food etc., Why someone from Irish Rail did not go and sort something, given they had probably a good idea how long the delay was going to be is a mystery.
Passengers having to go get food/drinks for the elderly passengers who could not leave during a 7 hour journey would seem to have been fairly serious.
Another poor interviewer, with the promise of new trains quickly missing the key message.
Example: The interviewer should have asked if the new trains broke down, would the passengers be treated the same way?