At first glance, Connolly does look nice and modern, but look closer and there were some very poor choices made during the refurbishment.
The old toilets were up stairs, so not great from an accessibility point of view, but they were huge so there was never any queueing, and they always seemed to be spotless. Perhaps my memory is distorted by time, but I have a vague memory of acres of spotless white tiles. The new toilets are small, dark and dingy, and generally have a horrid smell. They usually have at least one cubicle and one hand-dryer out of order in the gents. Also, the doors to the gents are never closed, which probably isn't good from a health and safety point of view, though it does feel like it's the only thing letting light and air in, and I think I'd be quite nervous being in there with the door closed.
The downstairs entrance also seems very cut off and isolated.
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