Quote:
Originally Posted by Mark Gleeson
Yes if you filled in the right form http://www.railusersireland.org/pass...ket_refund.pdf
15 working days is the agreed timeframe, you did not state which route so I don't know which phone number to give
The doctor of course specifies a date thus who cares about when the ticket was validated last if at all
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I'm on the Portlaoise route. I asked the staff in Portlaoise, and also rang the customer service number, and they both said I was just to send the ticket and doctor's cert (copies of them) to the Customer Service Dept., Heuston Station. Neither said anything about filling out a form. I did include a cover letter though.