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None of the train staff made any effort to ask on board passengers to move down the carraiges to let those on the platform board the train - so quite a bit on time was lost as boarding passengers had to force their way past those passengers who were unwilling to move down the carraiges.
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This gets to me more often than not. Whether you are on an Intercity, DART or Commuter is the same issue there is more room than people think.
MarkG has pointed out so many times before, we may complain that trains are packed to capacity they're not. they're designed to handle so much more than we think. It's the people who make it look as if it is. The driver and pa can help things by making an announcement but in all honesty can they be responsible for passengers behaviour and reaction to these announcements?
If you were on a packed train and you saw room and passengers were crammed up against the door area would you scream/ask them to move up to let more people on? I've done it twice recently but only after being on the other side myself before, i would have never thought of doing it! as long as you were on the train would you care if passengers couldn't get on?
This along with passengers not moving down to the end carriages gets to me. I arrived for a train months ago noticing that there passengers standing half way on the train unable to get on. despite the driver saying move down towards the end carriages they wouldn't. the train drove off leaving them behind and much to my shock the last two carriages were empty!
To be honest I think that IE can deal with this by educating passengers with a few advertisements. because its amazing how blind passengers are to reality on the railways.