Rail Users Ireland Forum - View Single Post - Yet another great example of customer service

CSL · 16-05-2007, 13:49

tip 1: turn on mobile phone recorder [ most of them have them ] and record the conversation ...

tip2 ; ask for the name ; if they won't give it ask for the supervisor's name and number

16-05-2007, 13:49	#9
CSL Member Join Date: Dec 2005 Posts: 378	tip 1: turn on mobile phone recorder [ most of them have them ] and record the conversation ... tip2 ; ask for the name ; if they won't give it ask for the supervisor's name and number