All I can say is after moaning about PSP man in Seapoint, who is seriously difficult to deal with on this forum he has vanished in the last week, either it was us or the resident senior IE manager who uses the station but it appears it has been 'eliminated'
The its not my problem line is crap, you are the face representing your company everything is your problem, sure its not his fault the other guy was on the mitch or whatever but still the 'not my problem bud' line isn't acceptable
In any business abusive language towards customer == P45 and I'd love to see them try a unfair dismissal case..
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