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Unread 27-04-2007, 11:27   #96
Colm Donoghue
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Default Max time to buy ticket according to customer charter

Quote:
. Buying your Ticket

We will endeavour to sell you the most appropriate ticket to meet your expressed needs. If you do not already have a ticket, we advise that you arrive at the station in sufficient time to obtain one.

Excluding exceptional circumstances, our standard for ticket offices is that, during advertised hours of business, you should not have to wait for more than seven minutes to buy your ticket.

Outside our busy peak periods, we aim to serve you within three minutes.
http://www.iarnrodeireann.ie/home/customer_charter.asp


Either IE pay lip service to their customer charter or else delete it and piss on their honest customers.

The person who was waiting > 15 mins also showed their ticket upside down to the inspector at pearse for the next week and wasn't checked. Mockery I tells ya
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