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Originally Posted by clonsilladart
Of course the way it should be done is to train the bloody staff, and print "via Heuston" on the ticket (i'm assuming that's not already done - I've never used one of those routings).
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Well the IE ticketing machines physically can't do a via routing. So to do Sallins Thurles the ticket machine needs
1. Ticket type
2. Start point defaults to local station, 079 for Sallins
3. Destination, Thurles being 013
They certainly can do this through the online booking system but on open returns and singles it won't be practical and the problem isn't the online system since it produces an itinerary and reserved seats which makes it pretty tricky to stop you, legally if they stopped me I would see them in court.
Quote:
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Originally Posted by sponge
Going forward, I would agree with Mark that the system is not broken at all. Also, "fixing it" would probably cost more than the amount of money lost from the tiny few who would even know to exploit it.
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Derek, Thomas and myself have spent a lot of time thinking about this situation. Indeed we have been told different things by the same manager depending on where we are. The system, the T&C's per say permits these journeys. We had a look and found a specific reference to tickets being valid by the direct route or by any route which Iarnrod Eireann give notice of. The system favours the passenger by maximising the journey possibilties and permitting them to make these slightly strange journeys. It wouldn't be in the passenger interests to change the rules
The problem is the staff on the ground. So the advice is if you are doing such a trip.
Print the page out with the full details, thats the one you get when you click the little i thing in the journey planner.
If you can select to book seats and click the check price button, print the page out, this now proves the journey is bookable at the standard fare
If you are stopped, produce said paper and argue that Iarnrod Eireann have given notice that the journey is valid and thus the trip is valid according to the IE terms and conditions of carriage. Doubtful you will meet a member of staff who has a copy. Note also under the rules you are supposed to only use one ticket for your entire journey so a single Sallins Heuston then Heuston Thurles is actually in breech of the rules!
We have been here before
http://forum.platform11.org/showthre...ighlight=wrong