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Unread 13-04-2007, 17:06   #9
Mark Gleeson
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Join Date: Dec 2005
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Ok mp3 version of the section here http://www.platform11.org/resources/...ting_Issue.mp3

Towards the end Barry tries to protect a IE manager who is alleged has not replied to the passenger

The manager named is Liam Kenny who is as far as we know is the/a manager/senior person in Customer Relations, Southern and Western and as such is exactly the right person the letter should have gone too.

Last edited by Mark Gleeson : 13-04-2007 at 17:09.
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