Got a reply this morning...1/2 answered my questions. No reason for the delay in not acknowledging my requests for an update, but overall delay due to insufficient responses to form the customer panels.
If memory serves me correctly, they were offering free weekly tickets after attending a certain number of panel meetings over a certain period (think it was 1 year). No good to me as an annual ticket holder.
I think after 6 months waiting, a bit of innovation is required....
