Rail Users Ireland Forum - View Single Post

Rashers · 04-04-2007, 20:50

I have officially given up waiting. My last 2 emails were not responded to, so I wrote today to withdraw my name from the panel.
I also sought an explanation of why, if I was trying to help IE, they decided to ignore me.
It has become a joke.....

If I were a betting man, I'd bet EUR5, that in 2 weeks I'll have received no response to my request for an explanation. If that is the case, time to write to Mr Fern to see if he can shed any light on this....
Never written to him, so might be an opportunity to see if he knows exactly how bad things have become on the customer service front....

04-04-2007, 20:50	#13
Rashers Really Regular Poster Join Date: Dec 2005 Posts: 431	6 months waiting I have officially given up waiting. My last 2 emails were not responded to, so I wrote today to withdraw my name from the panel. I also sought an explanation of why, if I was trying to help IE, they decided to ignore me. It has become a joke..... If I were a betting man, I'd bet EUR5, that in 2 weeks I'll have received no response to my request for an explanation. If that is the case, time to write to Mr Fern to see if he can shed any light on this.... Never written to him, so might be an opportunity to see if he knows exactly how bad things have become on the customer service front....