Irish Rail will not normally make any effort to tell you about the availability of a refund. The form is hard to find and of course its not online on the IE site, though we have copies.
I've made numerous trips on the new Cork train and I've experienced all kinds of weirdness, its never been perfect. I've had all kinds of serious mechincal problems none of which I've experienced on any other train.
There is a least a 1 serious issue every second day, we don't get a list so it is much worse on the ground
Of course Irish Rail deny there is a serious problem, we independently worked out the reliability (5 minute or more technical delay) figure as 6,500 miles and IE admitted we where close. The 29000 railcars do 50,000 miles and DART 80-100,000 miles. We should be seeing 15,000 miles minimum
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