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Rashers · 07-03-2007, 10:01

I first had my name listed to join the panel for the Northern Suburban line last September (during the Ryder Cup to be precise). After no one coming back to me, I rang again in October to get the form, and duly completed it. Despite a couple of follow up emails by me, and a couple of 'we'll get back to you' replies, still nothing.
Another classic example of the joke IE refer to as Customer service. 5 full months of complete inaction. They really don't seem to care at all, and only put the posters up to give the impression they wanted to hear what their customers thought of the service they provide.

07-03-2007, 10:01	#5
Rashers Really Regular Poster Join Date: Dec 2005 Posts: 431	Waiting I first had my name listed to join the panel for the Northern Suburban line last September (during the Ryder Cup to be precise). After no one coming back to me, I rang again in October to get the form, and duly completed it. Despite a couple of follow up emails by me, and a couple of 'we'll get back to you' replies, still nothing. Another classic example of the joke IE refer to as Customer service. 5 full months of complete inaction. They really don't seem to care at all, and only put the posters up to give the impression they wanted to hear what their customers thought of the service they provide.