The 18:05 pulled out on time so it could go nowhere and sit in Inchicore - why bother - why not let people know so they can decide whether to bother getting on the train or not? I got in about 45 mins late, starving! I would have got food in Heuston and got a later train if they'd let us know before we headed off.
There was no announcement for about 20mins and the driver said he didn't know when we'd get moving. How does everything take so long to be communicated?
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