I don't find much difference between the RPA/Luas ticket machines and the Irish rail ones.
Neither are particularly fast, but they're not particularly bad by international standards either. They both work quite well to be fair.
I find the major problem with the Luas machines is that they could do with a few shortcuts from the "homepage" for common tickets.
In general the frustrating bit with the Luas machines is that they invariably have queues, there aren't enough of them and people tend to fumble with change. In general, IÉ has more machines at busy stations and has the option of purchasing tickets from the ticket desks too.
RPA needs to install far more machines at stops like Stephen's Green and Jervis and Abbey.
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