As a regular on the red line (sometimes 4 times a day!) there are lots of people on it at peak times that could get it other times but they don't. Especially between 5 - 6 there's lots of elderly people with shopping that end up squashed and complaining about the crush.
And everyone else complains about all the people going to Heuston, and breathe a sigh when we call get off, it really needs a dedicated up and down service.
The mornings just seem like commuters trying to get to work though, they don't have a lot of choice.
Worst thing is (and this is the best way of putting it) all the day trippers on the trains, coming out of Heuston for a nice shopping trip in City. They walk by empty 90s to get on "the experience" that is the Luas.
A few cent doesn't seem discourage people nowadays, it's just some extra revenue. I do hope it acts as an incentive for regular users to buy Smarts and multi-journey tickets.
__________________
Customer Service costs nothing...
|