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Mark Gleeson · 01-10-2006, 12:41

We have received a verbal agreement (given in front of 150+ people) that Luas through ticketing would be implemented, in fact before I mentioned this to the manager in charge in October 2005 he was unaware that it was missing from the system

Now if I'm in Howth and ask for a single to Heuston the clerk will issue it no questions or funny business and it works out 40 cent cheaper, that works. Now the opposite won't the RPA won't issue Heuston Howth we have asked them and they had a list of excuses each of which where false obstructions they plain just don't want to implement it. If I'm at any IE station served from Heuston and ask for a ticket to any other intercity destination even with Connolly in the middle it works, no questions no funny business, if you ask for Dublin City Centre it works the only time you hit a problem is when you ask for a suburban station in Dublin since that station is not listed on the intercity manual and requires a few seconds to find but in some cases owing to abnormality in IE's pricing structure you are best off getting two tickets and some staff have been instructed not to issue them at the time we thought that weird until we found out why the staff don't know why though

Given the multitude of combinations its very hard to track down the glitches we know of a few it just expensive to prove it and yes you have found a glitch at Grand Canal Dock the fare should not exceed €17.45, €15 is not correct since that only gets you as far as Connolly (€13 + €2 for Luas) most of the glitches do not effect through Luas journeys most are purely Connolly based. There are two fares between Newbridge and Grand Canal Dock, one valid on the Luas and one which is not make sure you have the right one http://www.platform11.org/passenger_...php#luas_valid

The map idea doesn't scale up but there is already a basic zonal structure in place in the official commuter area

So we have a situation where IE can issue a ticket to any Luas Red line central zone destination (yes it works from Connolly as well) but the RPA wont do the opposite. I blame the RPA for a lot of this since implementing this at a cost of simply rewriting the Luas ticket machines software (IE's machines wont need a rewrite just add the stations) would be tiny compared to the integrated ticketing project they have well and truly screwed up

01-10-2006, 12:41	#3
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	We have received a verbal agreement (given in front of 150+ people) that Luas through ticketing would be implemented, in fact before I mentioned this to the manager in charge in October 2005 he was unaware that it was missing from the system Now if I'm in Howth and ask for a single to Heuston the clerk will issue it no questions or funny business and it works out 40 cent cheaper, that works. Now the opposite won't the RPA won't issue Heuston Howth we have asked them and they had a list of excuses each of which where false obstructions they plain just don't want to implement it. If I'm at any IE station served from Heuston and ask for a ticket to any other intercity destination even with Connolly in the middle it works, no questions no funny business, if you ask for Dublin City Centre it works the only time you hit a problem is when you ask for a suburban station in Dublin since that station is not listed on the intercity manual and requires a few seconds to find but in some cases owing to abnormality in IE's pricing structure you are best off getting two tickets and some staff have been instructed not to issue them at the time we thought that weird until we found out why the staff don't know why though Given the multitude of combinations its very hard to track down the glitches we know of a few it just expensive to prove it and yes you have found a glitch at Grand Canal Dock the fare should not exceed €17.45, €15 is not correct since that only gets you as far as Connolly (€13 + €2 for Luas) most of the glitches do not effect through Luas journeys most are purely Connolly based. There are two fares between Newbridge and Grand Canal Dock, one valid on the Luas and one which is not make sure you have the right one http://www.platform11.org/passenger_...php#luas_valid The map idea doesn't scale up but there is already a basic zonal structure in place in the official commuter area So we have a situation where IE can issue a ticket to any Luas Red line central zone destination (yes it works from Connolly as well) but the RPA wont do the opposite. I blame the RPA for a lot of this since implementing this at a cost of simply rewriting the Luas ticket machines software (IE's machines wont need a rewrite just add the stations) would be tiny compared to the integrated ticketing project they have well and truly screwed up Last edited by Mark Gleeson : 02-10-2006 at 00:30.