About 4 years ago on the Sligo line they handed out surveys to passengers to fill in which were very good I thought. They asked questions about things like "Do You Prefer More Trains a Day?" and information on how many times a year you took the train and so on. They should have something like that on their website running constantly. A lot of the US public transit sites have on-line surveys I think you just need a ticket number to validate it.
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