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-   -   Seat reservation (http://www.railusers.ie/forum/showthread.php?t=15608)

Hoff1 06-10-2017 18:02

Seat reservation
 
I booked a seat online, but I wasnt able to get to it as the corridors were blocked with people . Am I entitled to a refund?

Mark Gleeson 06-10-2017 22:02

In such circumstances you have a reasonable claim that the seat you booked was not available and no alternative was possible

Jamie2k9 06-10-2017 22:39

Quote:

Originally Posted by Mark Gleeson (Post 78833)
In such circumstances you have a reasonable claim that the seat you booked was not available and no alternative was possible

Well saying the doors were blocked isn't good enough for a refund, the seat may well of been available.

If I was IE would be looking into the claim and not taking the easy way out and just giving the refund.

Quote:

I booked a seat online, but I wasnt able to get to it as the corridors were blocked with people . Am I entitled to a refund?
Did you not tray to pass them?


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