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-   -   Ticket Barriers at Kent (http://www.railusers.ie/forum/showthread.php?t=14804)

jacko 24-06-2013 15:14

Ticket Barriers at Kent
 
Given that ticket barriers have been installed at Kent (not yet in service) - can we assume that TVM's will be installed at Cobh, Rushbrooke, Carrigaloe, Fota & Glounthaune (there is already one at Little Island)

Without TVM's it makes the barriers a nonsense !

Thomas Ralph 24-06-2013 17:01

Why's that? With barriers at least people who didn't buy a ticket will have to get one to leave.

jacko 24-06-2013 17:08

Quote:

Originally Posted by Thomas Ralph (Post 71652)
Why's that? With barriers at least people who didn't buy a ticket will have to get one to leave.

OK - so at present there is no TVM at Rushbrooke. 30/40 people board there on most morning peak trains. Without access to a tvm, how are they going to be in possession of a ticket to exit at Kent?

Thomas Ralph 28-06-2013 17:44

They'll buy one on the train if there is a ticket checker, or from an attendant on the gateline if not. Without the gates they would travel free.

jacko 30-06-2013 08:41

Update - all the stations apart from Fota have had work done over the past week that has the appearance of TVM installation

Thomas Ralph 11-07-2013 12:03

Discussion on Thurles station can continue in this thread.

comcor 11-07-2013 12:10

I assume very few people start their journey at Fota and that the vast majority of people who board there are using the return portion of a ticket issued elsewhere.

Are we likely to see barriers installed at other stations in the Cork Commuter network?

I would have thought that it would make sense in Cobh at minimum.

jacko 09-09-2013 12:02

all the TVM's at stations on the line are now installed but no sign of the barriers coming into service at Kent

Jamie2k9 16-09-2013 17:07

Barriers were in operation today.

jacko 18-09-2013 13:35

Quote:

Originally Posted by Jamie2k9 (Post 72354)
Barriers were in operation today.

saw that !

ONLY IN IRELAND -

Barriers are fully operational at Kent but the new TVM's at each station on the Cobh line remain sealed so approx 50 people got on the 8.30 ex cobh at Rushbrooke only to have to queue at Kent to procure a ticket and exit the barriers

Mark Gleeson 18-09-2013 14:39

And how many of those would not have paid if the barriers were not there?

jacko 18-09-2013 15:06

Quote:

Originally Posted by Mark Gleeson (Post 72385)
And how many of those would not have paid if the barriers were not there?

true Mark, but the TVM is installed at Rushbrooke - it just has a shutter(anti theft) around it preventing access

Surely IR could have rolled out the barriers and the TVM's on the one day !

jacko 23-09-2013 08:44

week 2 of the barriers at Kent and we have the following farce

- TVM's still sealed on Cork/Cobh line

- 30+ passengers walk past sealed TVM at Rushbrooke and board 9.00 Cobh/Cork

- 2 revenue protection staff on board proceed to spend the rest of journey writting out tickets for the customers

- at end of journey, all the passengers have to queue up and show hand written tickets beside barriers as they cannot exit normally !

Totally inefficient utilisation of resources

Mark Gleeson 23-09-2013 08:59

There is an outstanding capital spending item to enable about 25 extra TVM's, looks like IE reached the limit of the existing back office system and cannot add further machines without some upgrades

Reality is a significant number of passengers are boarding in Rushbrooke who previously boarded at Cobh to dodge the fact you can get a ticket in Cobh.

James Howard 23-09-2013 11:16

Odd that they seem to be spending loads of money on putting up empty cabinets for no return whatsoever.

jacko 23-09-2013 11:42

Quote:

Originally Posted by James Howard (Post 72432)
Odd that they seem to be spending loads of money on putting up empty cabinets for no return whatsoever.

but the TVM's are inside them !

Thomas Ralph 26-09-2013 18:29

Quote:

Originally Posted by Mark Gleeson (Post 72423)
There is an outstanding capital spending item to enable about 25 extra TVM's, looks like IE reached the limit of the existing back office system and cannot add further machines without some upgrades

Reality is a significant number of passengers are boarding in Rushbrooke who previously boarded at Cobh to dodge the fact you can get a ticket in Cobh.

Surely they could issue Crouzets to the on-train staff which can issue magnetic encoded tickets though?

jacko 10-10-2013 12:55

the roller shutters have finally come up and the TVM's are all operating on the line !!

SeanT 17-10-2013 20:08

The barriers are very slow to open, causes a bit of a queue, I was expecting the swift working ones, like on the London Underground!

Any news on today's incident in Little Island? I hope the person involved is OK, although I suspect they may not be.

Mark Gleeson 18-10-2013 08:35

All I know is Cork revenue is up significantly since the barriers appeared

The gates work fine, simple rules

1. Insert the ticket
2. Remove the ticket
3. Do not move forward until you have removed the ticket
4. If following someone as soon as the gate opens from them insert your ticket

Follow these steps and the gate will stay open and you can get a very smooth flow of passengers

It works in London as 90+% are using smartcards. LEAP will be deployed in Cork just waiting on the exact timelines


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