Rail Users Ireland Forum

Rail Users Ireland Forum (http://www.railusers.ie/forum/index.php)
-   General Irish Rail Discussion (http://www.railusers.ie/forum/forumdisplay.php?f=37)
-   -   Seat reservation warning (http://www.railusers.ie/forum/showthread.php?t=15580)

Mickey H 09-04-2017 08:13

Seat reservation warning
 
I was recently booking tickets for a Sligo line journey. One ticket plus reservation and one reservation for a person entitled to free travel. It allocated two seats "A00" and would not let me change them. I stopped the booking and did it again same result then again without reservations. It turned out to be a 29K on which you cannot reserve and Irish Rail almost fraudulently obtained €10 for reservations that could not exist. I suggest anyone booking the Sligo (and Rosslare?) line checks carefully to see if it is a real reservation with a proper seat number

ACustomer 09-04-2017 10:23

This mess, plus the continuing inability to upgrade the booking system without disruption to services speaks volumes for the incompetence of Irish Rail.

In case you didn't know, see this: http://www.irishrail.ie/news/bookings-unavailable

Jamie2k9 09-04-2017 13:44

Quote:

I was recently booking tickets for a Sligo line journey. One ticket plus reservation and one reservation for a person entitled to free travel. It allocated two seats "A00" and would not let me change them. I stopped the booking and did it again same result then again without reservations. It turned out to be a 29K on which you cannot reserve and Irish Rail almost fraudulently obtained €10 for reservations that could not exist. I suggest anyone booking the Sligo (and Rosslare?) line checks carefully to see if it is a real reservation with a proper seat number
It's because the 2900 do not have a reservation system and many people prefer to have the discounted fare. If you fail to get a seat you still qualify for a refund. The 10 euro surcharge to move service only allows you transfer service, the original seat reservation is invalid for the new service you travel on (not sure if they would give a refund for no seat) but the booked seat will not be yours. It's main aim is to cover fare discrepancy which tends to exist.

They mark all reservations for special services even if on ICR etc as A0, B0 etc


All times are GMT. The time now is 10:11.

Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.