ACustomer |
01-03-2017 09:23 |
Jamie29k: you say:
Quote:
They used only accept bookings 30 days ahead now its 60. I think your making a big deal over it.
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Well, I looked at the IE website yesterday and I could not find any reference to the general time- frame for reservations, whether 30 or 60 days. Maybe it's there in some obscure small print in some terms and conditions document, but it should be up-front.
Anyhow whether 30 or 60 days, IE have let it drop to 16 days (assuming they meet their March 3 deadline). No I am not making a"big deal" over it: the whole thing is symptomatic of the casual incompetence which surrounds much of IE's commercial operations.
I repeat: any private sector operator which was so sloppy would be toast (or at least some senior management would be toast)
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