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-   -   [March 2012] Luas Red Line - Service has resumed (http://www.railusers.ie/forum/showthread.php?t=14166)

Colm Moore 17-03-2012 18:07

[March 2012] Luas Red Line - Service has resumed
 
http://www.luas.ie/travel-updates/
Quote:

Saturday 17th March 17.30pm

Important Travel Information for Saturday 17th March and Sunday 18th March

Passengers,


Saturday 17th March

Please be advised Luas Red Lines services are currently running between Tallaght/Saggart and Blackhorse only due to a fire in the city centre. This will be in place until further notice. All valid Luas tickets will be accepted by Dublin Bus for the duration of this disruption.


Sunday 18th March

Red Line services will operate between Tallaght/Saggart and Blackhorse only. A limited bus service will be in operation from 7am serving most Luas stops between Blackhorse and the city centre. A valid Luas ticket is required to use the service.

We apologise for any inconvenience caused.

Luas Green Line is operating as normal.


Kind Regards,
Luas Customer Care
Freephone: 1800 300 604
Email: info@luas.ie
Web: www.luas.ie
Twitter: @Luas

Colm Moore 17-03-2012 18:28

http://www.luas.ie/travel-updates/
Quote:

Saturday 17th March 18 15pm

Important Travel Information for Saturday 17th March and Sunday 18th March

Passengers,


Saturday 17th March

Please be advised Luas Red Lines services are currently running between Tallaght/Saggart and Blackhorse only .

This is due to a fire in the city centre on Saturday morning which affected buildings close to the tracks.

Luas has being requested to turn off the power to the overhead lines in the affected area to assist the services who are dealing with the aftermath of this incident.

As a result of this there is no tram service between Blackhorse stop and the City Centre.

This will be in place until further notice. All valid Luas tickets will be accepted by Dublin Bus for the duration of this disruption.


Sunday 18th March

Red Line services will operate between Tallaght/Saggart and Blackhorse only. A limited bus service will be in operation from 7am serving most Luas stops between Blackhorse and the city centre. A valid Luas ticket is required to use the service.

We apologise for any inconvenience caused.

Luas Green Line is operating as normal.


Kind Regards,
Luas Customer Care
Freephone: 1800 300 604
Email: info@luas.ie
Web: www.luas.ie
Twitter: @Luas

Colm Moore 17-03-2012 20:13

19:00
 
http://www.luas.ie/travel-updates/
Quote:

Saturday 17th March 19.00pm
Important Travel Information for Saturday 17th March and Sunday 18th March

Passengers,

Saturday 17th March

Please be advised Luas Red Lines services are currently running between Tallaght/Saggart and Blackhorse Stop only .

This is due to a fire in the city centre this morning which affected buildings close to the tracks.

Luas has being requested to turn off the power to the overhead lines in the affected area to assist the services who are dealing with the aftermath of this incident.

As a result of this there is no tram service between Blackhorse Stop and the city centre.

This will be the case until further notice. All valid Luas tickets will be accepted by Dublin Bus for the duration of this disruption.


Sunday 18th March

Red Line services will operate between Tallaght/Saggart and Blackhorse Stop only.

All Luas tickets will be valid on Dublin Bus.

A limited Luas / bus service will also be in operation serving the following Luas stops: Blackhorse, Goldenbridge, Drimnagh, Suir Road, Abbey, Busaras and Connolly.

The following stops will not be served: Fatima, Rialto, James, Heuston, Museum, Smithfield, Four Courts.

A valid Luas ticket is required to use the Luas / Bus service.

We apologise for any inconvenience caused.

Luas Green Line is operating as normal.


Kind Regards,
Luas Customer Care
Freephone: 1800 300 604
Email: info@luas.ie
Web: www.luas.ie
Twitter: @Luas

Colm Moore 18-03-2012 09:28

Sunday 18 March 2012
 
http://www.luas.ie/travel-updates/
Quote:

Sunday March 18th

Please be advised Luas Red Line service is currently running between Tallaght/Saggart and Blackhorse Stop only.

This disruption to service is because of a fire yesterday in the city centre which affected buildings close to the tracks.

Luas has being requested to turn off the power to the overhead lines in the affected area to assist the services who continue today to deal with the aftermath of this incident.

As a result of this there is no tram service between Blackhorse Stop and the city centre.

This will be the case until further notice. All valid Luas tickets will be accepted by Dublin Bus for the duration of this disruption.

A limited Luas bus service is also in operation from 7am serving the following Luas stops between Blackhorse and the city centre:

Blackhorse, Goldenbridge, Drimnagh, Suir Road, Abbey, Busaras and Connolly.

The following stops will not be served: Fatima, Rialto, James, Heuston, Museum, Smithfield, Four Courts.

A valid Luas ticket is required to use the service.

We apologise for any inconvenience caused.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore 18-03-2012 13:51

http://www.irishtimes.com/newspaper/...breaking7.html
Quote:

Red line Luas services disrupted

Services on the Luas red line remain disrupted because of the affects of a fire in buildings close to the route in the city centre yesterday.

As a result trams are only operating between Tallaght and Blackhorse Avenue. The green line Luas is operating as normal.

The company that operates the Luas said this morning there would be no service between Blackhorse Avenue and the city until further notice.

A limited Luas bus service is in operation serving Blackhorse, Goldenbridge, Drimnagh, Suir Road, Abbey, Busaras and Connolly and the city centre.

The following stops: Fatima, Rialto, James, Heuston, Museum, Smithfield, Four Courts, will not be served.

Valid Luas tickets will be accepted by Dublin Bus for the duration of the disruption.

Colm Moore 18-03-2012 22:05

It is unclear if there will be Luas Red Line services between Blackhorse and The Point on bank holiday Monday. Keep an eye on http://www.luas.ie/travel-updates for details.

It is the end of terrace building, with the red brick front here: http://maps.google.ie/maps?q=Benburb...52.04,,0,-6.68 that is the problem. During / after the fire part of the roof collapsed, forcing our the gable wall. There is also signs of a 'belly' in the front wall (now not supported by the gable wall), which if there was further subsidence, would risk falling out onto the street.

The adjacent buildings are showing their age, so the risk is that there would be a sympathetic collapse of several buildings. Structural steel was being fitted on Sunday afternoon to stabilise the building. Depending on the exact condition of the building and how work proceeds, Luas should be open on Tuesday, but Monday is less certain.

Colm Moore 18-03-2012 22:53

5 Attachment(s)
Some photos.

Colm Moore 19-03-2012 01:50

Monday 19 March 2012
 
http://www.luas.ie/travel-updates/
Quote:

Monday March 19th

Please be advised the Luas Red Line service is currently running between Tallaght/Saggart and Blackhorse Stop only.

This disruption to service is due to a fire in the city centre which affected buildings close to the tracks on the morning of March 17th.

Luas has been requested to turn off the power to the overhead lines in the affected area to assist the services who continue to deal with the aftermath of this incident.

As a result there is no tram service between Blackhorse Stop and the city centre.

This will continue to be the case until further notice. All valid Luas tickets will be accepted by Dublin Bus for the duration of this disruption.

A limited Luas bus service is also in operation from 7am serving the following Luas stops between Blackhorse and the city centre:

Blackhorse, Drimnagh, Goldenbridge, Suir Road, Abbey, Busaras and Connolly.

A valid Luas ticket is required to use the service.

We apologise for any inconvenience caused.

Luas Green Line is operating as normal.


Kind Regards,
Luas Customer Care
• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

karlr42 19-03-2012 02:28

Is the Docklands extension running?

Colm Moore 19-03-2012 11:05

It seems no. Nothing between Blackhorse-Connolly/The Point.

Colm Moore 19-03-2012 19:16

Monday 19 March 2012 - including information for Tuesday
 
http://www.luas.ie/travel-updates/
Quote:

Red Line Service for Tuesday March 20th including today’s information.


Red Line Service Tuesday March 20th 2012:

Please note the Red Line will operate between Tallaght/ Saggart and Heuston Stop only. There will be no service from Heuston to the city centre.

The frequency will change also, 7 - 10 minutes in the peak. 15- 20 minutes off peak.

Luas passengers are therefore advised to leave extra time to travel.

Luas tickets are valid on Dublin Bus.

This service disruption is due to a fire in the city centre on Saturday morning March 17th on Queen Street.

Luas has been requested to turn off the power to the overhead lines in the affected area as buildings in the immediate vicinity of the track need to be protected and or demolished and a safety cordon is in operation.

Luas is working with all parties for a speedy resolution to this issue.

We hope to restore full Luas Red Line services as soon as possible.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.


Monday March 19th

Please be advised the Luas Red Line service is currently running between Tallaght/Saggart and Blackhorse Stop only.

As a result there is no tram service between Blackhorse Stop and the city centre.

All valid Luas tickets will be accepted by Dublin Bus for the duration of this disruption.

A limited Luas bus service is also in operation from 7am serving the following Luas stops between Blackhorse and the city centre:

Blackhorse, Drimnagh, Goldenbridge, Suir Road, Abbey, Busaras and Connolly.

A valid Luas ticket is required to use this service.

We apologise to Luas customers for this service disruption. Please be advised we are working with all parties concerned to resume a full Red Line service.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

on the move 19-03-2012 20:43

So sanity has returned to Veolia, and they will run the service to/from Heuston. Which begs the question, why wasn't it done beforehand?

Mark Gleeson 19-03-2012 22:00

Its messy as hell

Tram arrives into Heuston goes out onto the bridge, reverses into the centre platform and then goes back out onto the bridge and then finally goes in the right direction

on the move 19-03-2012 23:18

5 minute job max.

Since the disruption began, there's been more seats than passengers on the Luas at all times. They can't allow that situation to continue for much longer. Running the service to/from Heuston will get double the current amount of passengers, and at least ease the financial hit a bit.

dowlingm 20-03-2012 00:31

From what I recall of the RPA's presentation to Engineers Ireland, the trams could have escaped to Line BX and thereby either Sandyford or Broombridge depots but would not have been able to loop back onto C/C1.

Colm Moore 20-03-2012 07:11

Tuesday 20 March 2012
 
http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information for Tuesday March 20th 2012

Please note the Red Line is operating between Tallaght/ Saggart and Heuston Stop only.

There will be no service from Heuston to the city centre.

The frequency has changed also, 7 - 10 minutes in the peak. 15- 20 minutes off peak.

Luas passengers are therefore advised to leave extra time to travel.

Luas tickets are valid on Dublin Bus.

This service disruption is due to a fire in the city centre on Saturday morning March 17th on Queen Street.

Luas has been requested to turn off the power to the overhead lines in the affected area as buildings in the immediate vicinity of the track need to be protected and or demolished and a safety cordon is in operation.

Luas is working with all parties for a speedy resolution to this issue.

We hope to restore full Luas Red Line services as soon as possible.

Passengers are advised to check this site for updates and to listen for media updates including AA Roadwatch bulletins.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore 20-03-2012 07:28

They don't know yet if the problem will be hours or days. Hopefully some news by lunchtime.

Colm Moore 20-03-2012 11:22

Photo from Luas website: http://www.luas.ie/assets/graphics/T...0032012321.jpg

Colm Moore 21-03-2012 06:43

Wednesday 21 March 2012
 
http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information
Wednesday March 21st 2012

Please note the Red Line is operating on Wednesday March 21st between Tallaght/ Saggart Stops and Heuston Stop only.

There is no service from Heuston to the city centre.

The frequency has changed also, 7 - 10 minutes in the peak. 15 minutes off peak.

Luas passengers are therefore advised to leave extra time to travel.

Luas tickets are valid on Dublin Bus for the duration of this disruption.

This service disruption is due to a fire in the city centre last Saturday morning March 17th on Benburb Street.

Luas has been requested by Dublin City Council to turn off the power to the overhead lines in the affected area as buildings in the immediate vicinity of the track need to be protected and / or demolished and a safety cordon is in operation. See picture.

The reason why Luas is unable to operate a city service outside of the cordon e.g. Smithfield Stop to The Point Stop is because the Smithfield Stop is in the area where the power lines are turned off. The area of power that is de-energised is from the Aisling Hotel, just past Heuston Stop, to The Four Courts Stop. Hence it is not possible to operate Smithfield to The Point.

Dublin City Council, Buildings Department confirmed work had commenced on the site and a progress meeting will be held at 4pm on Wednesday March 21st. Following this meeting Luas will update passengers on the service for the rest of the week.

We hope to restore full Luas Red Line services as soon as it is possible and when safe to do so.

http://www.luas.ie/assets/graphics/T...0032012321.jpg

http://www.luas.ie/assets/graphics/T...2012%20002.jpg

Pictures of Safety Cordon Benburb Street

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care
• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas,

Colm Moore 21-03-2012 16:39

Wednesday 21 March & Thursday 22 March 2012
 
http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information
Wednesday March 21st and Thursday March 22nd 2012

Dublin City Council today told Luas about the extent and consequences of the structural damage caused to the fire damaged buildings adjacent to the Red Line Luas tracks on Benburb Street, Dublin 7.

DCC's Consultant Structural Engineer has confirmed that the buildings are unstable and it is now not possible to secure the buildings as they had planned.

Furthermore DCC informed Luas that it will be Friday 23rd March or indeed Monday March 26th before Luas can resume a full Red Line service.

Another meeting is scheduled for tomorrow, Thursday March 22nd at 3pm, after which a further update will be published.

For work continue safely on the properties the overhead power lines are turned off and a safety cordon is in place on Benburb Street.

This means the Luas service is only able to operate as follows:


Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

Luas tickets are valid on Dublin Bus for the duration of this service disruption.

Luas passengers are therefore advised to leave extra time to travel.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

http://www.luas.ie/assets/graphics/T...2021032012.jpg

Picture of Safety Cordon and Works in Berburb Street.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore 21-03-2012 19:49

http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information
Wednesday March 21st and Thursday March 22nd 2012

Dublin City Council (DCC) today told Luas about the extent and consequences of the structural damage caused to the fire damaged buildings adjacent to the Red Line Luas tracks on Benburb Street, Dublin 7.

DCC's Consultant Structural Engineer has confirmed that the buildings are unstable and it is now not possible to secure the buildings as they had planned.

Furthermore DCC informed Luas that it will be Friday 23rd March or indeed Monday March 26th before Luas can resume a full Red Line service.

Another meeting is scheduled for tomorrow, Thursday March 22nd at 3pm, after which a further update will be published.

For work to continue safely on the properties the overhead power lines are turned off and a safety cordon is in place on Benburb Street.


This means the Luas service is only able to operate as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

* Luas tickets are valid on Dublin Bus for the duration of this service disruption.

*Please note that Dublin Bus have increased services on routes 90 and 145.

Some buses on these routes are travelling a route that is not their normal timetable and/ or route in order to pick up /drop off Luas passengers. They are doing a new route to accomodate passengers travelling Connolly- Heuston direction.The points being used are Connolly Station, Custom House Quay and Tara Street Train Station. Passengers note the Custom House Quay stop is only in use till 7pm. Please use Aaron Quay post 7pm.

Luas passengers are therefore advised to leave extra time to travel.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

http://www.luas.ie/assets/graphics/T...2021032012.jpg

Picture of Safety Cordon and Works in Berburb Street.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore 21-03-2012 19:50

Dublin Bus - Shuttle Service From Heuston
 
http://dublinbus.ie/en/News-Centre/T...From-Heuston-/
Quote:

Shuttle Service From Heuston
Wednesday, March 21, 2012

Dublin Bus wishes to advise customers that a shuttle service will operate between Heuston Station and Custom House Quay while work is being carried out on the Luas Red Line. The shuttle service will operate approximately every 10 minutes from 07:00hrs to 19:00hrs..

Luas tickets are valid on Dublin Bus for the duration of this disruption.

Colm Moore 22-03-2012 08:46

Thursday 22 March 2012
 
http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information
Thursday March 22nd 2012

Dublin City Council (DCC) yesterday informed Luas about the extent and consequences of the structural damage caused to the fire damaged buildings adjacent to the Red Line Luas tracks on Benburb Street, Dublin 7.

DCC's Consultant Structural Engineer confirmed that the buildings are unstable and it is not possible to secure the buildings as they had originally planned.

Furthermore DCC informed Luas that it will be Friday 23rd March or indeed Monday March 26th before Luas can resume a full Red Line service.

Another meeting is scheduled for today, Thursday March 22nd at 3pm, after which a further update will be published.

For work to continue safely on the properties the overhead power lines are turned off and a safety cordon is in place on Benburb Street.

This means the Luas service is only able to operate as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

* Luas tickets are valid on Dublin Bus for the duration of this service disruption.

*Please note that Dublin Bus have increased services on routes 90 and 145.

Some buses on these routes are travelling a route that is not their normal timetable and/ or route in order to pick up /drop off Luas passengers. They are travelling a new route to accomodate passengers travelling Connolly- Heuston direction.The bus stops being used are Connolly Station, Custom House Quay and Tara Street Train Station. Passengers note the Custom House Quay stop is only in use till 7pm. Please use Aaron Quay post 7pm.

Luas passengers are advised to leave extra time to travel.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

http://www.luas.ie/assets/graphics/T...2021032012.jpg

Picture of Safety Cordon and Works .. Benburb Street.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

dowlingm 22-03-2012 13:18

I think LUAS should consider taking an interest in any other derelict buildings along the route! Has any info come to hand about who owns that building and whether any relief could be sought against them for the disruption caused?

Colm Moore 22-03-2012 19:44

Thursday 22 March to Saturday 24 March 2012
 
http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information
Thursday March 22nd, Friday March 23rd, Saturday March 24th 2012

Dublin City Council continues to work on the fire damaged buildings on Benburb Street, Dublin 7, adjacent to Red Line Luas tracks.

The buildings are structurally unstable and the Council say it will take a few days more to make the area safe.

Therefore a normal Luas service will not resume tonight, tomorrow Friday March 23rd or Saturday March 24th, indeed it may not be back until Sunday afternoon March 25th 2012.

The next update on progress from Dublin City Council is 2pm Saturday March 24th. Luas will update everyone post this meeting.

For the council to work safely and to ensure the general public’s safety the overhead power lines are turned off and a safety cordon is in place.

This means the Luas service is only able to operate until further notice as follows:


Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

Luas tickets are valid on Dublin Bus for the duration of this service disruption.

Luas passengers are therefore advised to leave extra time to travel.

In response to a frequently asked question to Luas Customer Care:

Q: Why does Luas not operate between Smithfield Stop, past the affected area and The Point Stop?
A: Luas trams are not permitted at this stage of the works to travel through the safety cordon and thereby start service at Smithfield.

Red Line Diagram http://www.luas.ie/assets/graphics/T...Disruption.jpg

Passengers please note the No. 1 priority of Luas is to operate a safe tram system. We are working to resume service as quickly as possible and will do so immediately when we are informed it is safe to do so.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

on the move 22-03-2012 21:49

Quote:

Originally Posted by Luas
Passengers please note the No. 1 priority of Luas is to operate a safe tram system.

The Number 1 priority of any rail network anywhere in the world is to provide affordable, frequent, fast, and convenient transport for passengers. If it's not doing that, people will use other forms of transport to get around. There is risk to everything, and if safety was the priority, then the safest way is to not operate the service at all, then there's no risk, no cost, and no harm done.

I said it before it was constructed, this thing should have been put underground, especially in the city centre, so the number of incidents and disruptions would be all but eliminated, and you could get from one end of the city to the other in half the time it takes the Luas to now.

It could be a number of weeks at least before the service is fully resumed. From those photos and it's proximity to the line, that looks a long finger job to me. That's a lot of income lost, which will probably be cited as another excuse to justify next January's fare increase. :rolleyes:

dowlingm 22-03-2012 22:19

Quote:

Originally Posted by on the move (Post 67111)
The Number 1 priority of any rail network anywhere in the world is to provide affordable, frequent, fast, and convenient transport for passengers.

Nope. That hasn't been the case since insurance plaintiff lawyers got a collective hold on Irish corporate balls.

Colm Moore 24-03-2012 02:27

http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information
Saturday March 24th 2012

Dublin City Council continues to work on the fire damaged buildings on Benburb Street, Dublin 7, adjacent to Red Line Luas tracks.

The buildings are structurally unstable and the Council say it will take a few more days to make the area safe.

Therefore a normal Luas service will not resume on Saturday March 24th, indeed it may be Sunday afternoon March 25th 2012 before a normal service resumes.

The next update on progress from Dublin City Council will be 2pm Saturday March 24th. Luas will update everyone post this meeting.

For the Council to work safely and to ensure the general public’s safety the overhead power lines are turned off and a safety cordon is in place.

This means the Luas service is only able to operate until further notice as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

Luas tickets are valid on Dublin Bus for the duration of this service disruption.

Luas passengers are therefore advised to leave extra time to travel.

In response to a frequently asked question to Luas Customer Care:

Q: Why does Luas not operate between Smithfield Stop, past the affected area and The Point Stop?

A: Luas trams are not permitted at this stage of the works to travel through the safety cordon and thereby start service at Smithfield.

Red Line Diagram http://www.luas.ie/assets/graphics/T...Disruption.jpg

Passengers please note the No. 1 priority of Luas is to operate a safe tram system. We are working to resume service as quickly as possible and will do so immediately when we are informed it is safe to do so.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.
Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore 24-03-2012 14:27

Saturday 24 March 2012
 
http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information
Saturday March 24th 2012

Luas is operating Tallaght /Saggart Stops to Heuston Stop only. Luas Tickets are valid on Dublin Bus.

Dublin City Council continue to work on the fire damaged buildings on Benburb Street, Dublin 7, adjacent to Red Line Luas tracks.

The buildings are structurally unstable and the Council say it will take time to make the area safe.

Therefore a normal Luas service will not resume on Saturday March 24th..

The next update on progress from Dublin City Council will be 2pm Saturday March 24th. Luas will update everyone post this meeting.

For the Council to work safely and to ensure the general public’s safety the overhead power lines are turned off and a safety cordon is in place.

Damaged Buildings, Benburb Street 8.00am, Saturday. http://www.luas.ie/assets/graphics/R...24%20March.jpg

This means the Luas service is only able to operate until further notice as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

Luas tickets are valid on Dublin Bus for the duration of this service disruption.

Luas passengers are therefore advised to leave extra time to travel.

In response to a frequently asked question to Luas Customer Care:

Q: Why does Luas not operate between Smithfield Stop, past the affected area and The Point Stop?

A: Luas trams are not permitted at this stage of the works to travel through the safety cordon and thereby start service at Smithfield.

Red Line Diagram http://www.luas.ie/assets/graphics/T...Disruption.jpg

Passengers please note the No. 1 priority of Luas is to operate a safe tram system. We are working to resume service as quickly as possible and will do so immediately when we are informed it is safe to do so.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore 24-03-2012 19:57

Services have resumed
 
http://www.luas.ie/travel-updates/
Quote:

Luas Red Line Service Information

RED LINE – FULL SERVICE HAS RESUMED SATURDAY MARCH 24 2012

A full Luas Red Line service has resumed operation this afternoon ( 4pm) Saturday March 24th 2012.

A full Red Line service is: Tallaght / Saggart Stops to Connolly/ The Point Stop.

Luas would like to thank all customers for their patience and co-operation during the recent Red Line service disruption.

We are truly delighted to run a full line service again.

Dublin City Council’s, Buildings Department, informed Luas this afternoon, Saturday March 24th that they had progressed works on the fire damaged buildings on Benburb Street to a point where the overhead power lines could be turned back on, permitting the trams to travel safely.

See picture of buildings on Benburb Street.

Damaged Buildings, Benburb Street 8.00am, Saturday. http://www.luas.ie/assets/graphics/R...24%20March.jpg

In response to a frequently asked question to Luas Customer Care over the last few days:

Q: Why did Luas not operate between Smithfield Stop, past the affected area and The Point Stop?

A: Luas trams were not permitted to travel through the DCC safety cordon and thereby start service at Smithfield.

Red Line Diagram http://www.luas.ie/assets/graphics/T...Disruption.jpg

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

on the move 24-03-2012 21:47

So the service has resumed today. If they really wanted to thank passengers, they would have made travelling for the rest of the day free, as a goodwill gesture.

dowlingm 25-03-2012 00:55

Quote:

Originally Posted by on the move (Post 67160)
So the service has resumed today. If they really wanted to thank passengers, they would have made travelling for the rest of the day free, as a goodwill gesture.

I don't think a system losing money (as LUAS is now) can afford that kind of gesture not least when it wasn't their property which caused the disruption.

Colm Moore 25-03-2012 03:29

Full Luas red line services resume
 
http://www.irishtimes.com/newspaper/...reaking75.html
Quote:

Full Luas red line services resume

A full Luas red line service has resumed operation in Dublin following the completion of repair work on fire-damaged buildings.

The city centre service had been suspended for several days while Dublin City Council carried out work on buildings adjacent to the tracks on Benburb Street.

Veolia Transport, which runs the Luas service, said trams were now travelling onwards from the Heuston stop to the city centre serving Connolly and The Point stops.

"Dublin City Council’s buildings department informed Luas this afternoon, that they had progressed works on the fire damaged buildings on Benburb Street to a point where the overhead power lines could be turned back on, permitting the trams to travel safely," it said.

on the move 25-03-2012 03:59

Quote:

Originally Posted by dowlingm
I don't think a system losing money (as LUAS is now) can afford that kind of gesture not least when it wasn't their property which caused the disruption.

It's a goodwill gesture, not a money-making exercise. And the passenger numbers are lower on Saturdays anyway. The passengers who had to find lifts, buses, taxis etc over the past week in place of the Luas have earned some form of gratitude for their patience and perseverance.

dowlingm 25-03-2012 13:59

Quote:

Originally Posted by on the move (Post 67165)
It's a goodwill gesture, not a money-making exercise. And the passenger numbers are lower on Saturdays anyway. The passengers who had to find lifts, buses, taxis etc over the past week in place of the Luas have earned some form of gratitude for their patience and perseverance.

Again, if it was LUAS's fault - faulty overhead or track - I'd absolutely agree with you. However, LUAS was prevented from operating a service by the local authority. If DCC want to make a payment to LUAS in restitution, by all means operate free service.


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