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-   -   Exit validation finally arrives (http://www.railusers.ie/forum/showthread.php?t=569)

shweeney 14-11-2006 15:02

noticed that IE have installed ducting all around the platform entrances in Connolly (ie where the waiting seats in the concourse are now) so looks like a whole load of turnstiles are going in there.

PaulM 14-11-2006 15:29

Quote:

Originally Posted by shweeney (Post 13513)
noticed that IE have installed ducting all around the platform entrances in Connolly (ie where the waiting seats in the concourse are now) so looks like a whole load of turnstiles are going in there.

I suspect they've realised that they need more of them in bigger stations. It would be good if they get the city centre correct.

I noticed in the morning that most people get off at GCD with huge queues every day. I have never been in that station but something needs to be done with it.

Thomas J Stamp 14-11-2006 15:33

Quote:

I have never been in that station but something needs to be done with it.
Why havent you? You're a disgrace.

Mark Gleeson 14-11-2006 15:42

People still fumbling for tickets is a real hold up on the operation you can see it clearly in Lansdowne, the queue getting out has actually reduced since exit validation went in

There always was a queue out of GCD even before the exit validation went in, station was never designed for the numbers it now takes

Tara Street has been set up with at least 15 turnstiles, you will infact be able to exit quicker if arriving from the southside since you will exit via 8 turnstiles at the bottom of the stairs directly to outside avoiding the right and left turn and any passengers heading up to the platform which currently which slows things down

PaulM 14-11-2006 15:45

Quote:

Originally Posted by Thomas J Stamp (Post 13520)
Why havent you? You're a disgrace.

I apologize to the group. I have a confession. There are many train stations I know nothing about. I am not the gricer I profess to be. I apologize. :D

Quote:

Originally Posted by Mark Gleeson (Post 13521)
Tara Street has been set up with at least 15 turnstiles, you will infact be able to exit quicker if arriving from the southside since you will exit via 8 turnstiles at the bottom of the stairs directly to outside avoiding the right and left turn and any passengers heading up to the platform which currently which slows things down

Now, Tara st. is one that no thought went into. I have difficulty getting to the southbound Platform in the mornings as the people leaving the platform have to walk across the people trying to get to the Platform.

IE, I know this is probably over your heads but if you swap the entry and exit points for the southbound platform, people would flow in and out a lot faster. As they will not be crossing paths anymore.

Thomas J Stamp 14-11-2006 15:51

Quote:

Originally Posted by Paul Mulcahy (Post 13523)
IE, I know this is probably over your heads but if you swap the entry and exit points for the southbound platform, people would flow in and out a lot faster. As they will not be crossing paths anymore.

Typical post from a P11 committee member - telling those saints in IE what to do. Dont you know they sweat blood on your behalf? You're a right arrogant so-and-so.

PaulM 14-11-2006 16:03

Quote:

Originally Posted by Thomas J Stamp (Post 13524)
Typical post from a P11 committee member - telling those saints in IE what to do. Dont you know they sweat blood on your behalf? You're a right arrogant so-and-so.

That makes me a sad panda. ;)

markpb 20-11-2006 09:47

Someone in work this morning tried to board a train in Blackrock but found that none of the ticket validators would accept her ticket. They were all set to exit-only until the train arrived and people got off the train. Has anyone heard of that happening before? Seems a little odd when there are 6 of them in that station.

PaulM 20-11-2006 10:13

Quote:

Originally Posted by markpb (Post 13775)
Someone in work this morning tried to board a train in Blackrock but found that none of the ticket validators would accept her ticket. They were all set to exit-only until the train arrived and people got off the train. Has anyone heard of that happening before? Seems a little odd when there are 6 of them in that station.

There are 4 of them in the station and it is a mess. When I was leaving Blackrock this morning they were all open so anyone could walk through. Not sure if it changes at the time of day or what. From What I have seen of IE exit validation, it is a complete mess and they should go back to the drawing board.

PaulM 23-11-2006 10:51

I am nearly certain the machine at blackrock kept my ticket today. I put it in, waited a second and the barrier was open so I walked through. Either the machines are slow (and broken) or they are going to start keeping tickets.

If they do keep tickets, thank you IE. :)

Colm Donoghue 23-11-2006 11:13

Tara st online this morning.

stupid system has entering and exiting passengers crossing.

Also wife's ticket doesn't scan any more. guys in ticket office us to either Connolly or Abbey st. to get a replacement.
I thought you could get a replacement in your local station, or even at a stretch the "busiest station in Dublin" but no you can get it is a place not served by trains, or Connolly (allegedly)

PaulM 23-11-2006 11:29

Quote:

Originally Posted by colmd (Post 13973)
Tara st online this morning.

stupid system has entering and exiting passengers crossing.

I meant to mention Tara st. went online.

I posted somewhere how they could alleviate the passenger crossing a bit by swapping where people enter and exit, maybe they'll learn simple route planning one day.

Mark 23-11-2006 12:01

Theres always kind of a settling in / trial period in this circumstances. Dont worry about it now but if it persists in a week or so we'll look into it.

Were the new automatic doors at the bottom of the northbound platform operating?

Mark Gleeson 23-11-2006 12:11

Quote:

Originally Posted by colmd (Post 13973)
Also wife's ticket doesn't scan any more. guys in ticket office us to either Connolly or Abbey st. to get a replacement.
I thought you could get a replacement in your local station, or even at a stretch the "busiest station in Dublin" but no you can get it is a place not served by trains, or Connolly (allegedly)

Protocol is that you complete a form with your details you hand that in at your local station you then come back a few days later surrender your ticket and they give you the replacement.

Thats the theory and if it works like that you really can't fault it, I'll see if I can track down the form

andyroo 23-11-2006 13:34

(excuse jumping in for my first post, I don't know if there's some protocol whereby you're obliged to introduce yourself or anything)

so, I have a question regarding this exit validation. I use tara street sometimes, thought not on my regular commute. I have an annual bus/rail ticket which is almost a year old and the magnetic strip is worn, it doesn't validate on buses, or on entry validation - so I assume it's not going to work on exit either. is there a gate where you can show your ticket to the bloke in the cap as well as the auto gates?

Mark 23-11-2006 15:19

Yeah there's a kiosk in the middle. Itll be slower but no probs as long as you have a valid ticket.

MOH 23-11-2006 16:25

Quote:

Originally Posted by Paul Mulcahy (Post 13777)
There are 4 of them in the station and it is a mess. When I was leaving Blackrock this morning they were all open so anyone could walk through. Not sure if it changes at the time of day or what. From What I have seen of IE exit validation, it is a complete mess and they should go back to the drawing board.

I arrive in Blackrock a bit before 10 every morning (or up to 10 past given the cr*p Dart service the last couple of weeks). Since the exit validation went live, some or all exits have been open more than half the time. I've given up having my ticket ready since I don't need it more often than not.

Any idea how you're supposed to get out if you arrive and your ticket doesn't scan and the guy in the kiosk is off on one of his 'buy your ticket from the vending machine' naps?

PaulM 23-11-2006 16:55

Quote:

Originally Posted by MOH (Post 13996)
I arrive in Blackrock a bit before 10 every morning (or up to 10 past given the cr*p Dart service the last couple of weeks). Since the exit validation went live, some or all exits have been open more than half the time. I've given up having my ticket ready since I don't need it more often than not.

I have the same issue.

Quote:

Originally Posted by MOH (Post 13996)
Any idea how you're supposed to get out if you arrive and your ticket doesn't scan and the guy in the kiosk is off on one of his 'buy your ticket from the vending machine' naps?

I reckon shout and make a scene or jump the railing. There is no other option.

Colm Donoghue 24-11-2006 09:11

They've given up on Tara today.

PaulM 24-11-2006 09:22

I used a different machine today in Blackrock and it did not take my ticket....

I didn't use a machine in Tara today though as they were dead. I wonder if you use a single in a new machine twice (entry and exit) does it keep it?


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