Rail Users Ireland Forum - [March 2012] Luas Red Line

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- Up To Date Travel Information (http://www.railusers.ie/forum/forumdisplay.php?f=21)

- - [March 2012] Luas Red Line - Service has resumed (http://www.railusers.ie/forum/showthread.php?t=14166)

Colm Moore

21-03-2012 19:49

http://www.luas.ie/travel-updates/

Quote:

Luas Red Line Service Information
Wednesday March 21st and Thursday March 22nd 2012

Dublin City Council (DCC) today told Luas about the extent and consequences of the structural damage caused to the fire damaged buildings adjacent to the Red Line Luas tracks on Benburb Street, Dublin 7.

DCC's Consultant Structural Engineer has confirmed that the buildings are unstable and it is now not possible to secure the buildings as they had planned.

Furthermore DCC informed Luas that it will be Friday 23rd March or indeed Monday March 26th before Luas can resume a full Red Line service.

Another meeting is scheduled for tomorrow, Thursday March 22nd at 3pm, after which a further update will be published.

For work to continue safely on the properties the overhead power lines are turned off and a safety cordon is in place on Benburb Street.

This means the Luas service is only able to operate as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

* Luas tickets are valid on Dublin Bus for the duration of this service disruption.

*Please note that Dublin Bus have increased services on routes 90 and 145.

Some buses on these routes are travelling a route that is not their normal timetable and/ or route in order to pick up /drop off Luas passengers. They are doing a new route to accomodate passengers travelling Connolly- Heuston direction.The points being used are Connolly Station, Custom House Quay and Tara Street Train Station. Passengers note the Custom House Quay stop is only in use till 7pm. Please use Aaron Quay post 7pm.

Luas passengers are therefore advised to leave extra time to travel.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

http://www.luas.ie/assets/graphics/T...2021032012.jpg

Picture of Safety Cordon and Works in Berburb Street.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore

21-03-2012 19:50

Dublin Bus - Shuttle Service From Heuston

http://dublinbus.ie/en/News-Centre/T...From-Heuston-/

Quote:

Shuttle Service From Heuston
Wednesday, March 21, 2012

Dublin Bus wishes to advise customers that a shuttle service will operate between Heuston Station and Custom House Quay while work is being carried out on the Luas Red Line. The shuttle service will operate approximately every 10 minutes from 07:00hrs to 19:00hrs..

Luas tickets are valid on Dublin Bus for the duration of this disruption.

Colm Moore

22-03-2012 08:46

Thursday 22 March 2012

http://www.luas.ie/travel-updates/

Quote:

Luas Red Line Service Information
Thursday March 22nd 2012

Dublin City Council (DCC) yesterday informed Luas about the extent and consequences of the structural damage caused to the fire damaged buildings adjacent to the Red Line Luas tracks on Benburb Street, Dublin 7.

DCC's Consultant Structural Engineer confirmed that the buildings are unstable and it is not possible to secure the buildings as they had originally planned.

Furthermore DCC informed Luas that it will be Friday 23rd March or indeed Monday March 26th before Luas can resume a full Red Line service.

Another meeting is scheduled for today, Thursday March 22nd at 3pm, after which a further update will be published.

For work to continue safely on the properties the overhead power lines are turned off and a safety cordon is in place on Benburb Street.

This means the Luas service is only able to operate as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

* Luas tickets are valid on Dublin Bus for the duration of this service disruption.

*Please note that Dublin Bus have increased services on routes 90 and 145.

Some buses on these routes are travelling a route that is not their normal timetable and/ or route in order to pick up /drop off Luas passengers. They are travelling a new route to accomodate passengers travelling Connolly- Heuston direction.The bus stops being used are Connolly Station, Custom House Quay and Tara Street Train Station. Passengers note the Custom House Quay stop is only in use till 7pm. Please use Aaron Quay post 7pm.

Luas passengers are advised to leave extra time to travel.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

http://www.luas.ie/assets/graphics/T...2021032012.jpg

Picture of Safety Cordon and Works .. Benburb Street.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

dowlingm

22-03-2012 13:18

I think LUAS should consider taking an interest in any other derelict buildings along the route! Has any info come to hand about who owns that building and whether any relief could be sought against them for the disruption caused?

Colm Moore

22-03-2012 19:44

Thursday 22 March to Saturday 24 March 2012

http://www.luas.ie/travel-updates/

Quote:

Luas Red Line Service Information
Thursday March 22nd, Friday March 23rd, Saturday March 24th 2012

Dublin City Council continues to work on the fire damaged buildings on Benburb Street, Dublin 7, adjacent to Red Line Luas tracks.

The buildings are structurally unstable and the Council say it will take a few days more to make the area safe.

Therefore a normal Luas service will not resume tonight, tomorrow Friday March 23rd or Saturday March 24th, indeed it may not be back until Sunday afternoon March 25th 2012.

The next update on progress from Dublin City Council is 2pm Saturday March 24th. Luas will update everyone post this meeting.

For the council to work safely and to ensure the general public’s safety the overhead power lines are turned off and a safety cordon is in place.

This means the Luas service is only able to operate until further notice as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

Luas tickets are valid on Dublin Bus for the duration of this service disruption.

Luas passengers are therefore advised to leave extra time to travel.

In response to a frequently asked question to Luas Customer Care:

Q: Why does Luas not operate between Smithfield Stop, past the affected area and The Point Stop?
A: Luas trams are not permitted at this stage of the works to travel through the safety cordon and thereby start service at Smithfield.

Red Line Diagram http://www.luas.ie/assets/graphics/T...Disruption.jpg

Passengers please note the No. 1 priority of Luas is to operate a safe tram system. We are working to resume service as quickly as possible and will do so immediately when we are informed it is safe to do so.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

on the move

22-03-2012 21:49

Quote:

Originally Posted by Luas

Passengers please note the No. 1 priority of Luas is to operate a safe tram system.

The Number 1 priority of any rail network anywhere in the world is to provide affordable, frequent, fast, and convenient transport for passengers. If it's not doing that, people will use other forms of transport to get around. There is risk to everything, and if safety was the priority, then the safest way is to not operate the service at all, then there's no risk, no cost, and no harm done.

I said it before it was constructed, this thing should have been put underground, especially in the city centre, so the number of incidents and disruptions would be all but eliminated, and you could get from one end of the city to the other in half the time it takes the Luas to now.

It could be a number of weeks at least before the service is fully resumed. From those photos and it's proximity to the line, that looks a long finger job to me. That's a lot of income lost, which will probably be cited as another excuse to justify next January's fare increase. :rolleyes:

dowlingm

22-03-2012 22:19

Quote:

Originally Posted by on the move (Post 67111)

The Number 1 priority of any rail network anywhere in the world is to provide affordable, frequent, fast, and convenient transport for passengers.

Nope. That hasn't been the case since insurance plaintiff lawyers got a collective hold on Irish corporate balls.

Colm Moore

24-03-2012 02:27

http://www.luas.ie/travel-updates/

Quote:

Luas Red Line Service Information
Saturday March 24th 2012

Dublin City Council continues to work on the fire damaged buildings on Benburb Street, Dublin 7, adjacent to Red Line Luas tracks.

The buildings are structurally unstable and the Council say it will take a few more days to make the area safe.

Therefore a normal Luas service will not resume on Saturday March 24th, indeed it may be Sunday afternoon March 25th 2012 before a normal service resumes.

The next update on progress from Dublin City Council will be 2pm Saturday March 24th. Luas will update everyone post this meeting.

For the Council to work safely and to ensure the general public’s safety the overhead power lines are turned off and a safety cordon is in place.

This means the Luas service is only able to operate until further notice as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

Luas tickets are valid on Dublin Bus for the duration of this service disruption.

Luas passengers are therefore advised to leave extra time to travel.

In response to a frequently asked question to Luas Customer Care:

Q: Why does Luas not operate between Smithfield Stop, past the affected area and The Point Stop?

A: Luas trams are not permitted at this stage of the works to travel through the safety cordon and thereby start service at Smithfield.

Red Line Diagram http://www.luas.ie/assets/graphics/T...Disruption.jpg

Passengers please note the No. 1 priority of Luas is to operate a safe tram system. We are working to resume service as quickly as possible and will do so immediately when we are informed it is safe to do so.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.
Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore

24-03-2012 14:27

Saturday 24 March 2012

http://www.luas.ie/travel-updates/

Quote:

Luas Red Line Service Information
Saturday March 24th 2012

Luas is operating Tallaght /Saggart Stops to Heuston Stop only. Luas Tickets are valid on Dublin Bus.

Dublin City Council continue to work on the fire damaged buildings on Benburb Street, Dublin 7, adjacent to Red Line Luas tracks.

The buildings are structurally unstable and the Council say it will take time to make the area safe.

Therefore a normal Luas service will not resume on Saturday March 24th..

The next update on progress from Dublin City Council will be 2pm Saturday March 24th. Luas will update everyone post this meeting.

For the Council to work safely and to ensure the general public’s safety the overhead power lines are turned off and a safety cordon is in place.

Damaged Buildings, Benburb Street 8.00am, Saturday. http://www.luas.ie/assets/graphics/R...24%20March.jpg

This means the Luas service is only able to operate until further notice as follows:

Red Line Service:

Tallaght/ Saggart Stops to Heuston Stop only. There is no tram service from Heuston to the City Centre.

Luas tickets are valid on Dublin Bus for the duration of this service disruption.

Luas passengers are therefore advised to leave extra time to travel.

In response to a frequently asked question to Luas Customer Care:

Q: Why does Luas not operate between Smithfield Stop, past the affected area and The Point Stop?

A: Luas trams are not permitted at this stage of the works to travel through the safety cordon and thereby start service at Smithfield.

Red Line Diagram http://www.luas.ie/assets/graphics/T...Disruption.jpg

Passengers please note the No. 1 priority of Luas is to operate a safe tram system. We are working to resume service as quickly as possible and will do so immediately when we are informed it is safe to do so.

To everyone affected by this service disruption please accept our sincere apologies.

Passengers are advised to check the Luas website for updates and to listen for media updates including AA Roadwatch bulletins.

Luas Green Line is operating as normal.

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

Colm Moore

24-03-2012 19:57

Services have resumed

http://www.luas.ie/travel-updates/

Quote:

Luas Red Line Service Information

RED LINE – FULL SERVICE HAS RESUMED SATURDAY MARCH 24 2012

A full Luas Red Line service has resumed operation this afternoon ( 4pm) Saturday March 24th 2012.

A full Red Line service is: Tallaght / Saggart Stops to Connolly/ The Point Stop.

Luas would like to thank all customers for their patience and co-operation during the recent Red Line service disruption.

We are truly delighted to run a full line service again.

Dublin City Council’s, Buildings Department, informed Luas this afternoon, Saturday March 24th that they had progressed works on the fire damaged buildings on Benburb Street to a point where the overhead power lines could be turned back on, permitting the trams to travel safely.

See picture of buildings on Benburb Street.

Damaged Buildings, Benburb Street 8.00am, Saturday. http://www.luas.ie/assets/graphics/R...24%20March.jpg

In response to a frequently asked question to Luas Customer Care over the last few days:

Q: Why did Luas not operate between Smithfield Stop, past the affected area and The Point Stop?

A: Luas trams were not permitted to travel through the DCC safety cordon and thereby start service at Smithfield.

Red Line Diagram http://www.luas.ie/assets/graphics/T...Disruption.jpg

Kind Regards,
Luas Customer Care

• Freephone: 1800 300 604
• Email: info@luas.ie
• Web: www.luas.ie
• Twitter: @Luas

on the move

24-03-2012 21:47

So the service has resumed today. If they really wanted to thank passengers, they would have made travelling for the rest of the day free, as a goodwill gesture.

dowlingm

25-03-2012 00:55

Quote:

Originally Posted by on the move (Post 67160)

So the service has resumed today. If they really wanted to thank passengers, they would have made travelling for the rest of the day free, as a goodwill gesture.

I don't think a system losing money (as LUAS is now) can afford that kind of gesture not least when it wasn't their property which caused the disruption.

Colm Moore

25-03-2012 03:29

Full Luas red line services resume

http://www.irishtimes.com/newspaper/...reaking75.html

Quote:

Full Luas red line services resume

A full Luas red line service has resumed operation in Dublin following the completion of repair work on fire-damaged buildings.

The city centre service had been suspended for several days while Dublin City Council carried out work on buildings adjacent to the tracks on Benburb Street.

Veolia Transport, which runs the Luas service, said trams were now travelling onwards from the Heuston stop to the city centre serving Connolly and The Point stops.

"Dublin City Council’s buildings department informed Luas this afternoon, that they had progressed works on the fire damaged buildings on Benburb Street to a point where the overhead power lines could be turned back on, permitting the trams to travel safely," it said.

on the move

25-03-2012 03:59

Quote:

Originally Posted by dowlingm

I don't think a system losing money (as LUAS is now) can afford that kind of gesture not least when it wasn't their property which caused the disruption.

It's a goodwill gesture, not a money-making exercise. And the passenger numbers are lower on Saturdays anyway. The passengers who had to find lifts, buses, taxis etc over the past week in place of the Luas have earned some form of gratitude for their patience and perseverance.

dowlingm

25-03-2012 13:59

Quote:

Originally Posted by on the move (Post 67165)

Again, if it was LUAS's fault - faulty overhead or track - I'd absolutely agree with you. However, LUAS was prevented from operating a service by the local authority. If DCC want to make a payment to LUAS in restitution, by all means operate free service.

All times are GMT. The time now is 13:38.

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